If you wish to return an item, please contact us within 14 days via email on firstname.lastname@example.org.
Please ensure the item is in its original condition and packaging.
We can offer a refund or an exchange less the return carriage costs.
In the event of receiving faulty or damaged cones, please ensure the following:
· Notify us within 7 days via email on email@example.com
· Email pictures of the defects/damage to the above email address
· We shall contact you within 24-48 hours with a resolution to the problem. You will have the option of a replacement, refund.
· If a refund is requested, a full refund will be issued once the item is back with us in its original packaging.